After more time than initially expected, all delayed data have been processed and we're now back to normality again.
Posted Sep 06, 2022 - 10:45 CEST
Update
We're actively monitoring the system. We shipped another fix to further speedup catching up with the events. It still may take up to ~48h to fully catch up with all the accumulated data to process. Only a limited number of customers are potentially affected.
Posted Aug 31, 2022 - 15:40 CEST
Update
We're actively monitoring the system. It still may take up to ~48h to fully catch up with all the accumulated data to process. We're also currently working on other fixes to speed up the process. Only a limited number of customers are potentially affected.
Posted Aug 26, 2022 - 13:03 CEST
Update
The fix is working as expected and we continue to actively monitoring the system. It may take up to ~48h to fully catch up with all the accumulated data to process. Only a limited number of customers are potentially affected.
Posted Aug 25, 2022 - 18:33 CEST
Update
The fix is behaving as expected. We're catching up with delayed events.
Posted Aug 25, 2022 - 16:11 CEST
Monitoring
We've released a fix for the issue. We're actively monitoring the situation.
Posted Aug 25, 2022 - 12:35 CEST
Identified
We identified a delay in the data synchronization. Some customers might be affected.
Posted Aug 25, 2022 - 12:23 CEST
This incident affected: app.athenian.co (Athenian Data Ingestion).